Password Remember me Or, sign in using: 2023 Openforce | Privacy Policy | Terms of Service, Manual record keeping drains time and resources, Minor admin errors can create misclassification lawsuits, Compliance Director, UST Logistical Systems. Liveops has a dedicated Agent Experience team who works together with client teams creating engagement opportunities that nurture and support agents through each step of their journey with Liveops. Scottsdale, ArizonaLiveops is a contact center company based in Scottsdale, Arizona. With Liveops VirtualFlex platform, you dont pay for brick-and-mortar overhead. Want to become a Liveops agent? Liveops Nation is a supportive, inclusive community of entrepreneur agents who are there for one another with tips for success, real-time answers, a friendly hello and a shared experience. Build a thriving work-at-home business providing remote customer service for top brands. Sign an Independent Contractor Agreement. Learn how. Conducting inbound/outbound customer service calls. Keep contractors happy with accurate payments on time, every time. Copyright 2023 Liveops, Inc. All rights reserved. We would like to show you a description here but the site won't allow us. Google Chrome (latest version) or Internet Explorer 11. Not everyone will be as precious with your business as you are. As a self-employed independent contractor or business owner, youre 100% in control of your own schedule. To connect with a product expert today, use our chat box, email us, or call +1-800-425-1267. Liveops offers the opportunity to be able to set your schedule as an independent contractor. Here's everything you need to succeed with Okta. The background/credit check requires a $45 processing fee paid directly to our vendor. Liveops award-winning certifications educate agents on your brand, preparing them to connect with your customers. Copyright 2023 Okta. With Liveops Nation behind you, the skys the limit on the potential success for your small business. Liveops path to becoming an Independent Contractor Agent: Independent Contractor Agents choose their own schedule by self-scheduling in 30-minute blocks. FLEXIBILITY AT SCALE. This means you can choose when, where, and how often to work! Liveops gives companies access to an on-demand network of experienced agents ready to provide virtual contact center and customer service solutions. Sign In | Liveops Welcome Username or Email Address Password Show Password Note: Passwords are case-sensitive. Liveops is a legitimate company. mutual of omaha ltc agent licensing portal. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Sign in or create an account. Capable of displaying at least 1024 X 768 pixels. The VirtualFlex platform delivers the right agent at the right time, with the right results. Our agents are the cornerstone of our business model and our relationships with our clients. Want to become a Liveops agent? They are an extension of your organization, and their above average VoC scores show these meaningful connections strengthen your brand. This feature is not required for all federated applications as user authentication takes place in Okta, however some apps still require a password. Enjoy the freedom of being your own boss. Okta gives you a neutral, powerful and extensible platform that puts identity at the heart of your stack. Efficient. Click herefor technical info. Complete your FREE client certification. Grow your home business through Liveops client network, working with the brands you know and love. I love the freedom element. which is why weve been helping companies like yours for over 20 years. The pay is ok but you're paid by the minute per call so if there are no calls coming through you don't get paid. As a self-employed 1099 Independent Contractor Agent providing virtual call center services to Liveops clients, you will be responsible for your own tax obligations. Once the Openforceplatform was in place, a major pressure point was released. Litmos additionally allows Liveops to capture assessment scores from eLearning and simulations to validate agents will be successful when they start servicing customers. Connect contractors to affordable commercial insurances. This rating has decreased by -11% in the past 12 months. To find out more, read our Privacy Policy and Cookie Policy. Innovate without compromise with Customer Identity Cloud. Liveops provides virtual contact center services that can scale during high-traffic periods without missing a beat with our network of US-based agents. This means you can choose when, where, and how often to work! Your customers deserve the best at every touchpoint. Empower agile workforces and high-performing IT teams with Workforce Identity Cloud. GM Regional Customer Care Operations, major utility. Thats up to you. We didnt just evolve the remote contact center model, we revolutionized it. SCOTTSDALE, Ariz., Dec. 02, 2021 (GLOBE NEWSWIRE) -- Liveops Inc ., the leading provider of skilled virtual workforces for contact center services, today announced it has selected SAP Litmos as. You can also manage cookies in your browser settings. Find a client match. Application and Certification: Liveops path to becoming an Independent Contractor Agent: Complete an application to join Liveops Nation, which includes passing a background check. Liveops online contact center opportunities put you in the drivers seat, giving you the flexibility to be self-employed set your own hours and work from anywhere. Across the web. Liveops provides people with varying skill sets with the unique opportunity to become a business owner while meeting the demands and obligations of their family. It would have taken us hundreds of hours to try to do it ourselves and we wanted to do things the right way. Over 20 years later, more than half a million independent contractors and the companies that use them have relied on Openforce as their trusted solution for rapid and compliant contractor onboarding, retention, and payment processing. Contact Us | Liveops Let's get in touch Interested in learning more about our contact center solutions? Whether calls are slow or surging, a network of brand-certified agents flexes with demand. Liveops insights Based on 510 survey responses What people like Clear sense of purpose Ability to learn new things Time and location flexibility Areas for improvement Fair pay for job Sense of belonging Support from manager Training is minimal Member Service Specialist (Former Employee) - Work at home - February 18, 2023 The added integration with other Liveops platforms across the agent experience was a major benefit to bring Liveops technology partners together. When you become virtual contact center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. Shante Actual earnings may vary depending on client opportunity and support required. The agent community comes together regularly for regional Roadshows, coffee talk sessions and fun social media contests. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. The training for intuit lasted three weeks the first two weeks you attend classes day in and out and then do modules with more leaning. Join Liveops Nation and experience the freedom and autonomy of being self-employed! Use the link sent to your phone to access your latest application or click Apply Again to proceed with a new application. Import the user attribute schema from the application and reflect it in the Okta app user profile. Flexibility. Liveops has a dedicated Agent Experience team who works together with client teams creating engagement opportunities that nurture and support agents through each step of their journey with Liveops. The platform helps Liveops chart agent progress to ensure they are on track with onboarding and eLearning. Its a private, virtual community where agents connect with each other and their program teams to maximize their experience while contracting with Liveops. Everybody likes to hear way to go sometimes, which is how it works at Liveops. Theres a lot I love about working with Liveops but what I love most Joan found out about Liveops one day at the grocery store. These occasions provide agents with the opportunity to interact with each other and Liveops senior staff, all while getting initiative updates critical to their business growth. You get to dictate when and how often you commit to providing services. You are using an unsupported browser. Programs have varying pay structures, but most programs pay for time spent talking on the phone and assisting callers. Flexible. Liveops Nation is a supportive, inclusive community of entrepreneur agents who are there for one another with tips for success, real-time answers, a friendly hello and a shared experience. Support. The VirtualFlex platform powers our distributed contact center that delivers a cost-effective solution for both planned and unplanned CX needs, delivering great customer experiences from agents who are inspired to work for your brand. I am being paid to do what I enjoy, which is helping people. Im also a nurse. The integration was either created by Okta or by Okta community users and then tested and verified by Okta. Minimum 1 year of phone based, customer service experience, Computer skills including navigating multiple tabs, windows and systems, Fluent and proficient in spoken and written English, Comfortable empathizing and remaining patient with difficult callers, Complete an application to join Liveops Nation, which includes passing a backgroundcheck, The backgroundcheck requires a $24.99processing fee paid directly to our vendor, We have a variety of programs starting every week. Virtual learning is more critical than ever to business success, and were thrilled to welcome Liveops and its network of virtual agents to our family of users, said Mike Martin, Head of Customer Experience and Learning at SAP Litmos. And with these programs, you find that you have a really good chance to help people in need because of COVID or disaster lines in response to tornadoes, fires, floods, and hurricanes You have to remain calm and be there for the callers. For example the user profile may come from Active Directory with phone number sourced from another app and written back to Active Directory. - Liveops The modern contact center. "Customer Service Manager""Customer Service Supervisor" retrieves an opportunity for a Customer Service Manager or a Customer Service Supervisor. All rights reserved. Come on board! We help you work around your life, whether it be the wee hours of the morning or after the kids are in bed, weve got opportunities. The freedom of an entrepreneur. Fill out this form to be connected with the Liveops sales team. The flexibility and peace of mind of staying at home makes my work environment more productive so that I can better help every one of my clients and customers. LiveOps will not sell or share your information with third parties for marketing purposes. We understand the complex nature of managing independent contractors. Accounts can be reactivated if the app is reassigned to a user in Okta. Manager Supervisor retrieves an opportunity for a Manager or a Supervisor when searching for an opportunity. Groups can then be managed in Okta and changes are reflected in the application. Copyright 2023 Liveops, Inc. All rights reserved. Site won & # x27 ; s get in touch Interested in learning more about our contact model! With onboarding and eLearning by Okta independent contractor as precious with your business as you are be when. Your information with third parties for marketing purposes, and how often work! S get in touch Interested in learning more about our contact center and customer service for top brands understand..., and how often to work the platform helps Liveops chart agent progress to ensure are. 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