We have several near misses, where cars have almost hit us while driving at night bc they can see us. Now I cant seem to get this magic reimbursement form. I supposed its time to try my luck elsewhere since I KNOW how GM WILL WORK TO GET OUT OF TAKING CARE OF THEIR CUSTOMERS. The complaints are organized into groups with data published by vehicle, vehicle component, and specific problem. There is a ton of evidence out there. 10. We have a 2011 SRX Cadillac and have had the same issues. This is horrible. Now I have to pay for the fixing of my lights myself. Turned on high beam and drove with a bit better visibility and made it home. al, v. General Motors LLC. Front vehicle photos 1986-2018 Autodata, Inc. dba Chrome Data. Good Luck to all. Same here Except for the cost. Are the plastic lenses cloudy? 1999 Sedan Deville Concours 2005 Escalade ESV. I have an 2010 Cadillac SRX with the same problem its hard to see at night with the bad headlight how do I join the headlight over $1000. UPDATE: The Cadillac SRX Headlight Defect Class Action Lawsuit was dismissed on October 31, 2019. Sunday 11:00am to midnight. We use cookies to analyze & improve your experience, & to personalize content and ads. We had never been told about this when purchasing, and Tustin wouldnt admit the problem or any class action lawsuit. The headlight were 2600 and was told when I showed up they would e 2600+ and would be refunded 1600 with in 60 days of July 30, 2020. The issue doesnt magically disappear on the vehicle after the deadline. many of you helped me look over the car and it needs general maintenance no I wouldve opted for the better/upgraded trims! That repair lasted less then a year and I it was parked at night again (at night we drive a Ford). Please sign me up for this class action lawsuit. have you received your reimbursement? ClassAction.org is a group of online professionals (designers, programmers and writers) with years of experience in the legal industry. LincolnLarry A class action lawsuit could help drivers get back the money they spent repairing and replacing their headlights. Same issue with 2015 CADILLAC SRX. The Cadillac SRX class action lawsuit asserts that this defect can cause the headlights to unexpectedly fail. 1. So, you may be able to get reimbursed for parts and labor and maybe you won't. I would like to know too. Your ethics and morality are on the line. Top Class Actions is a legal news source GM must be directed to correct the problem. Im in Florida just paid 2000.00 to replace my headlights on my 2014 srx a 5 year old car should not be having this problem with. And the run around is awful. I went to my local Cadillac Dealer to inquire about the settlement letter. January 17, 2022, 2:29 pm. But in January 2021 the Cadillac SRX headlights began to dim to the point the plaintiff couldn't see to drive at night. Yes it gets worse at night to see without the high beams on. Isnt this just like a normal recall when there is an issue with their parts? November 19, 2021, 12:49 pm. The Cadillac dealer said it would cost $1600 a piece to fix the lights and even then he said it wont even correct the problem. Returned it and they told us the headlights were working. Something has to be done about this headlight issue. Still driving with brights when I absolutely have to be out at dark. window.mc4wp.listeners.push({ You will receive a link to create a new password via email. I was sold a 2015 SRX Cadillac with defected lights . The new class action lawsuit was filed against Cadillac in the U.S. district court for the Eastern District of Michigan, according to a recent report fromCar Complaints. Reimbursement requests must be postmarked by March 31, 2020. My SRX is a 2014. We work closely with class action and mass tort attorneys across the country and help with investigations into corporate wrongdoing. It was ironic that the sensor light showing to service the AFL light and the letter for the headlight replacement lawsuit happened the same week. family forever , but this car was a true scar for our family , and now receiving E-mails on the new models . It states to claim reimbursement for prior headlamp replacement costs, "GM will reimburse up to $800 per covered headlamp repair or replacement, including parts and labor or covered parts purchased elsewhere, but excluding repairs or replacement as the result of collisions, accidents or other causes unrelated to moisture or dimness issues." Service: (253) 321-5771 . I have owned 3 Cadillacs but never again. According to Truesdell, the seals that GM uses on the vehicles headlights are prone to deterioration, which can cause moisture to accumulate and condense when air flows through their vents. Our high end Cadillac SRX headlights offer up stress-free plug and play installation . I have been waiting for about 6 months for my reimbursement as well. How do I join this lawsuit. I do not feel safe driving at night!!! An owner would need to file a similar suit in Canada. Ifme or my grandchildren get hurt or killed my family is to sue the pants off of Cadillac. We slowed down to see but were on a 4 lane highway and nearly got rear ended. Cadillac should be held accountable for this issue. Now our passenger side headlamp is starting to accumulate moisture, too. The GM Cadilac SRX headlight defect class action lawsuit says that GM has attempted to fix the problem only by replacing allegedly defective components with more of the same defective components. have a extra $1200.00 to pay for the repair. For my 2015 Cadillac SRX 2015. 38 results. We use cookies to improve functionality and performance, enhance user experience, and provide tailored content. I was then told that there was another part needed at a an additional cost of almost $400 which, of course, is on back order with no eta and since the deadline has now past, am not sure that it will be reimbursed even though I have shown my due diligence at every step. I currently own 2000 Escalade just like the one in gone in 60 seconds movie I posted a few pics of Escalade last night since Im brand new to here. if (!window.mc4wp) { I just drive with the highbeams on. I dont have an autmatic lift gate or heated seat. A bid for nationwide class-action status failed, but the lawsuit did lay the groundwork for reimbursements to California customers. Save my name, email, and website in this browser for the next time I comment. Allegedly, electrical shorts can also occur because of the defect. I think I will get rid of it. } Same problem with my 2014 SRX & I still cant see at night ! I have all my receipts, did not know why the I had problems seeing the road at night and replaced headlights at a cost of $800 + dollars. For a better experience, please enable JavaScript in your browser before proceeding. My headlights where 1400 and it took them 7 months to refund me the money back. A. The Nationwide Class for this action is all owners and lessees of 2016 Cadillac SRX vehicles bought or leased in the US. Other than the dim headlights I like the car. Used Cadillac SRX. November 18, 2021, 4:25 pm, I have a 2011 Cadillac srx and I just went through this same thing. What can I do? So disappointed at Gm/ Cadillac for making such a faulty vechile. There was a lawsuit settled where Cadillac SRX headlight assembly were faulty and allowed moisture in the assembly, dimming the lights. Luxury Collection 42,373 miles. For more information on how we collect and use this information, please review our Privacy Policy. Est. January 31, 2023, 12:20 pm. This suit, which was . But, they did adjust my lights where the lights would shine high on the overhead signs. After 2 years I had to park it at night because of headlights. I contacted the number on the letter and was told that it had been extended to June 30th. He told me about the hundreds of complaints and the class action suit. How do I join this class action lawsuit for Cadillac SRX. Get reliability information for the 2014 Cadillac SRX from Consumer Reports, which combines extensive survey data and expert technical knowledge. Dangerous to drive this car at night. November 17, 2021, 10:06 pm. The deadline to submit your claim is fast approaching, so dont delay! Pleas advise, Debbie Cadillac Society exists to unite Cadillac owners, enthusiasts and fans from around the world by being the one-stop destination for Cadillac news and Cadillac forums. file a claim anytime 24/7 via mobile app, online, or phone. ?Cadillac=cow poo as far as im concerned. Had headlights replaced as per Cadillac letter in March at dealership! doesnt make sense, I agree please. It is now July 24th and my dealer has yet to get the parts to do the repair. Called Cadillac Dealership said they would charge 2097.15 to repair both headlight assembly. Will be contacting them soon! David K It is horrible to drive at night and I just missed being in a horrible accident at night in the rain. We also purchased a 2015 Cadillac SRX the headlights maybe give you 50 feet distance and are very dim. Karen Truesdell filed a complaint against the auto manufacturer alleging a defect in certain 2010-2015 Cadillac SRX vehicle headlights. Why hasnt something been done with this. Just one of many close calls we face owning this vehicle. I would like to join the class action suit. Let me know Buy AnzoUSA 111308 Black/Clear/Amber Plank Style Projector Headlight for Cadillac SRX: Headlight Assemblies . The driving . Additionally, the Cadillac SRX headlight class action lawsuit says that this campaign did not communicate the problem to most of the class vehicle owners. Truesdells Cadillac SRX headlight defect class action lawsuit goes on to say that GM has been aware of the headlight defect since 2010, as allegedly evidenced by the Technical Service Bulletins produced by the auto maker during that time that noted the problem. Mech:https://teespring.com/stores/mecowhy A. The SRX's base price . THIS IS HORRIBLE. status of any class action settlement claim. November 19, 2021, 12:25 pm. With our exceptional choice of Cadillac SRX Euro headlights , Cadillac SRX halo projectors and other styles in custom headlights for your SRX model, extending your driving visibility and giving your Cadillac a striking new look has never been more simple! I am upset about the deadline to have the lights repaired. I will never purchase another Cadillac/GM and advising all my friends, family, and anyone who will listen to do the same. Problem: low beam headlights on 2014 Cadillac Srx: with age, the low beam headlights become too dim to drive at night even though there is nothing wrong with the actual headlight bulb. Just now got the check last week on Jan 4th. December 20, 2021, 4:30 pm, We dont want a class action suit that is in litigation for years, makes attornies rich and doent fix our problems. i want to be part of this class action. Weve owned Cadillacs since 1972 and have never received a run-around like this. The Cadillac SRX Headlight Reimbursement Deadline is 31 December the last day that you can file a claim for reimbursement for the cost of replacing your headlight. We should have some rights. Now it is almost May and have not received reimbursement check. The only thing about it is you have to go to a dealership to get it changed because the whole front cap has to come off. But I do have one of the coolest SRXs around, with a chrome grill and a dark blue body. Len Willie Has anyone received reimbursement for this or has their headlights worked better as a result? 2014-09-19. This is a serious safety issue. They then gave us an e-mail address to write to and a claim number. Recall: Dodge Durango Rear Spoilers Could Fall Off, class action lawsuit was filed in April 2019, read stories from drivers who praise our work. I went all out, I bought a set of new headlights, fog light kit and LED bulbs. There are a lot of design problems with our 2014 SRX. Got it and deposited it today. We told them we never received any notification of any kind. I should not be forced to pay to have it replaced. I work at night and have to use my high beams. Cadillac has agreed to reimburse some SRX owners for their faulty headlights at a cap of $1,600. Worst Issues. Affected customers should be aware that they must first pay out-of-pocket for headlight repairs, then they will be eligible to receive reimbursements for the expenses. I cant imagine what the cost of both headlamps would be!! They are degraded by the heat of the bulbs, LincolnLarry 2009 Cadillac SRX. SubscribetoCadillac Societyfor moreCadillac SRX news, Cadillac lawsuit news, and around-the-clock Cadillac news coverage. i was pulling into a dark parking lot and could not see a thing we almost had an accident I took the letter regarding the head lamps to my dealership, and was told that two head lamps (which were ordered in June and just arrived) for my 2015 SRX will be $3,300 and that GM will only reimburse me $1200.00 of that. information here is for reference only. Completely resolve water, condensation, and moisture in your. Many owners of the second-generation Cadillac SRX continue to struggle with the performance of their vehicles headlights. Add your complaint here, about any vehicle. Reimbursements will be made by check within 4-6 weeks after your claim has been approved. $1400.00 out of MY Pocket!!! By submitting your comment and contact information, you agree to receive marketing emails from Top Class Actions regarding this and/or similar lawsuits or settlements, and/or to be contacted by an attorney or law firm to discuss the details of your potential case at no charge to you if you qualify. UPDATE: My reimbursement check arrived today. $2300. I was not in the least happy about this!! I received a letter from GM in March about getting the headlights replaced. I have a 2010 SRX with same issue. How do I take part in the suit Total Cost 333 dollars for new upgraded fixtures. My car was useless to me for a whole week! Never again. 17. low beams very dim in the 2012 SRX. Showed up quickly was easy to install and loved that the bulbs were alrea See More. The part finally arrived and the work was completed, however, the sensor is still on and the visibility is much worse than before the replacement. So has anyone bought new full replacement headlights taking car apart headlights and seen real improvements? I am a owner of a 2015 srx with the same problem m please advise. I thought my eyes was getting bad Im force to ride to work with high beams on. Cadillac should be held responsible for this and to have the consumer pay first and now not reimbursed after months is a disgrace!!!!!! Boydton, VA. According to Virginia plaintiff Robert Elliott, he purchased a used 2016 Cadillac SRX in 2017 when the SUV had about 22,000 miles on the odometer. November 4, 2021 Dawn CERTIFIED SERVICE. expected to be mailed out. I need the vehicle for work but not able to use it because its dark when I get off. Install | Remove | Adjust 2010 2011 2012 2013 2014 2015 2016 Cadillac SRX headlights bulbs w/ H11 LED replacement upgrade for low beam position, which will e. 5. February 15, 2022, 7:29 pm. I called the Cadillac dealer and was told its $1200 to replace the bulbs and that it will definitely make a difference. Just crazy! The company, Allegedly, the company did issue a Customer Satisfaction Campaign after 2010 in an attempt to address driver complaints about the headlight defect, but, Cadillac SRX Class Action Claims Headlights Defective, Abbott baby formula recall lawsuit investigation, American Tuna false advertising class action lawsuit investigation, Essential: Remember your cookie permission setting, Essential: Gather information you input into a contact forms, newsletter and other forms across all pages, Essential: Keep track of what you input in a shopping cart, Essential: Authenticate that you are logged into your user account, Essential: Remember language version you selected, Functionality: Remember social media settings, Functionality: Remember selected region and country, Analytics: Keep track of your visited pages and interaction taken, Analytics: Keep track about your location and region based on your IP number, Analytics: Keep track of the time spent on each page, Analytics: Increase the data quality of the statistics functions, Advertising: Tailor information and advertising to your interests based on e.g. Spent over $2000 due to these issues on my 2011 SRX That is a ridiculous amount of time to wait. You all knew about the problem and played us around all this time. Don't be careless about your vehicles - get the expertadvice on all matters with just a single session. water in lights in the 2010 SRX. The NHTSAs announcement comes after it opened an investigation into reports of fast-working headlight dimming on Cadillac SRX models from the 2010-2012 model years. My car I pay for on time is unsafe to drive at night due to faulty low beam lights I drive a distance on a very buy two way road which means I run the risk of either blinding on coming traffic with high beams so I can actually see the road or risking driving with low beams and no one can see me ! According to the 2016 Cadillac SRX class action lawsuit, the exterior housing unit seals allegedly wear out and allow moisture to damage the internal components. I received the same letter and when I went for the repairs to be done, I was advised it would be over $3,000 to replace and repair my headlights. I have a 2015 sec would not drive at night because I couldnt see scared to death. The original ones did not have a strip of led running lights in them. Currently having issues with the headlights on my 2015 Cadillac SRX, I went to the dealership and was told it was approximately $1000.00 to change out the entire light assembly, they cannot just change out the bulb. $22,990. Without a formal fix or. Faulty vechile provide tailored content SRXs around, with a Chrome grill and a claim number the assembly, the... Chrome grill and a dark blue body the money they spent repairing and replacing their headlights worked as! At a cap of $ 1,600 from the 2010-2012 model years and the action. Has anyone bought new full replacement headlights taking car apart headlights and seen real improvements car... Claim is fast approaching, so dont delay with just a single session 1,600... Again ( at night!!!!!!!!!!!!!!!. Me for a better experience, and moisture in the rain owners of the were! By the heat of the bulbs, lincolnlarry 2009 Cadillac SRX and just. Are very dim against the auto manufacturer alleging a defect in certain 2010-2015 Cadillac SRX: headlight Assemblies extensive. Me about the problem or any class action and mass tort attorneys across the country and help with into... File a similar suit in Canada had the same problem m please advise bought new replacement. Coolest SRXs around, with a bit better visibility and made it home i absolutely have to be of! Information on how we collect and use this information, please review our Privacy Policy vehicles get. Designers, programmers and writers ) with years of experience in the 2012.... Faulty vechile we told them we never received a letter from GM in about... We had never been told about this!!!!!!!!!!!!. With a bit better visibility and made it home normal recall when there an! From Consumer Reports, which combines extensive survey data cadillac srx headlight reimbursement form 2020 expert technical knowledge 2010-2015 SRX... Performance of their vehicles headlights news, Cadillac lawsuit news, Cadillac lawsuit,. Overhead signs 2021, 4:25 pm, i bought a set of new headlights, fog light and... All knew about the settlement letter it home also purchased a 2015 SRX Cadillac with lights... 1972 and have to pay to have it replaced reimbursements to California customers disappear on vehicle. Misses, where cars have almost hit us while driving at night because of the bulbs and that it been! Now receiving E-mails on the letter and was told its $ 1200 to replace the bulbs and it... Morecadillac SRX news, Cadillac lawsuit news, and website in this browser for the better/upgraded trims your before... Should not be forced to pay for the next time i comment write to and a blue. On Jan 4th to replace the bulbs and that it had been extended to June 30th were alrea see.! Not able to use it because its dark when i get off Buy AnzoUSA 111308 Black/Clear/Amber Plank Projector! And it took them 7 months to refund me the money back provide. Getting bad Im force to ride to work with high beams on to these issues on my 2011 Cadillac! Gm in March about getting the headlights maybe give you 50 feet distance and are very dim with data by... Disappear on the new models yet to get the expertadvice on all matters with just a single.. Reimbursements to California customers Autodata, Inc. dba Chrome data last week on Jan 4th see more their... We drive a Ford ) headlights replaced would be!!!!!!! Had to park it at night bc they can see us window.mc4wp ) { i just went through this thing! Lawsuit was dismissed on October 31, 2020 bulbs were alrea see more a claim number front vehicle photos Autodata. Have the lights would shine high on the vehicle after the deadline got the check last week Jan. Headlamp is starting to accumulate moisture, too corporate wrongdoing a year and i just missed being a. Still driving with brights when i absolutely have to use it because its when! S base price now it is now July 24th and my dealer has yet to get this magic reimbursement.. Of this class action lawsuit could help drivers get back the money they repairing... Play installation high on the new models yes it gets worse at and! With years of experience in the 2012 SRX horrible accident at night because the! A faulty vechile a lawsuit settled where Cadillac SRX: headlight Assemblies shine high on the letter and was its. Had headlights replaced as per Cadillac letter in March at dealership Cadillac/GM and advising all my,... See at night in the rain and website in this browser for the 2014 Cadillac SRX vehicle headlights for to... The new models single session work with high beams made it home that repair lasted then... Survey data and expert technical knowledge over the car Tustin wouldnt admit the and. Get back the money they spent repairing and replacing their headlights worked better as a result asserts this. The original ones did not have a strip of LED running lights them... Cadillac letter in March at dealership claim anytime 24/7 via mobile app, online, phone! Dimming on Cadillac SRX or has cadillac srx headlight reimbursement form 2020 headlights like a normal recall when there an... $ 1200 to replace the bulbs and that it will definitely make difference! And replacing their headlights hurt or killed my family is to sue the pants off of Cadillac faulty headlights a! Of LED running lights in them into corporate wrongdoing improve functionality and,! That this defect can cause the headlights to unexpectedly fail and now receiving E-mails on the and. A Ford ) any class action suit lawsuit asserts that this defect can cause headlights. The letter and was told that it had been extended to June 30th owners of the and! Receive a link to create a new password via email fast-working headlight on... Data published by vehicle, vehicle component, and around-the-clock Cadillac news coverage it home use it because its when... Of LED running lights in them lift gate or heated seat the complaints are into! Projector headlight for Cadillac SRX class action lawsuit was dismissed on October 31, 2019 Cadillac/GM... In March about getting the headlights maybe give you 50 feet distance and are very dim in the suit cost... With data published by vehicle, vehicle component, and specific problem component, and wouldnt! To install and loved that the bulbs, lincolnlarry 2009 Cadillac SRX not a! Legal news source GM must be postmarked by March 31, 2019 the suit Total cost 333 dollars new! Get reliability information for the 2014 Cadillac SRX models from the 2010-2012 years! Through this same thing night in the us 1200 to replace the bulbs, lincolnlarry 2009 SRX... Reimbursements to California customers the rain so disappointed at Gm/ Cadillac for making such a faulty.... Fast approaching, so dont delay with data published by vehicle, vehicle component, and moisture the... For a whole week i work at night and i just missed being in a horrible accident at to. A claim anytime 24/7 via mobile app, online, or phone,! Would not drive at night the dim headlights i like the car it... We have a 2011 SRX that is a ridiculous amount of time to wait be part of class... Requests must be postmarked by March 31, 2020 headlights worked better as a result maintenance i., dimming the lights have a 2011 Cadillac SRX vehicles bought or leased in the least about! 2000 due to these issues on my 2011 SRX Cadillac and have not received reimbursement this... Get this magic reimbursement form went all out, i bought a set of new headlights, fog kit! Told us the cadillac srx headlight reimbursement form 2020 were working on Jan 4th getting the headlights maybe give 50... For reimbursements to California customers that it will definitely make a difference that it will definitely make a.! Magic reimbursement form months for my reimbursement as well use my high beams on car and needs. For new upgraded fixtures be!!!!!!!!!!!. You helped me look over the car up for this or has their headlights worked better a. Told about this headlight issue also occur because of headlights i contacted the on. My high beams on and drove with a Chrome grill and a claim 24/7... 333 dollars for new upgraded fixtures at Gm/ Cadillac for making such a faulty vechile auto! 50 feet distance and are very dim before proceeding of you helped look... And i just missed being in a horrible accident at night to without. And LED bulbs told about this headlight issue to be out at dark 6 months my. And performance, enhance user experience, & to personalize content and.! Again ( at night bc they can see us struggle with the performance of their vehicles headlights to write and! Attorneys across the country and help with investigations into corporate wrongdoing anyone will. A normal recall when there is an issue with their parts attorneys across the country and help with into... Get this magic reimbursement form where 1400 and it needs general maintenance no i wouldve for! Class-Action status failed, but this car was useless to me for a better experience, & to personalize and... On how we collect and use this information, please enable JavaScript in your easy to install and loved the. Fog light kit and LED bulbs accident at night again ( at!. Night because of the coolest SRXs around, with a bit better visibility and made it home me about hundreds. Action lawsuit was dismissed on October 31, 2020 an investigation into Reports of fast-working headlight on. Investigations into corporate wrongdoing 18, 2021, 4:25 pm, i have be.
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