Yelp users havent asked any questions yet about. All of the care specialists were concerned and helpful. Shadow is still hanging on, and I am so thankful for the care, compassion, and peace.of mind that I received from the Blue Pearl staff. The tech was lovely and treated my dog and I with respect Update to the comment made by the manager. Thanks for saving our baby!! My greyhound had a massive cut on his haunch. Caring for your pets is our passion. Never again. Birdeye helps millions of local businesses to be found online with all their reviews and accurate business information. But since it was the only place open I took my chances mentally prepared to be skinned alive.I must say I was very impressed by the compassion shown by the Veterinarian and her assistant. He did tests on Bandit and rules out some possible diseases. She had been sick for three days with vomitinghadnt eaten. At this point, its not about the money. Nope! They will milk you for every single penny to get x rays and extensive tests and still not come up with a proper diagnosis. Thorough, friendly, great customer service. I took my 2 year old rot in for an ultrasound for a possible foreign body in her stomach. Meet our team of veterinary specialists here to help you and your pet. Some of these people I really don't think have a heart. Long story short she was already in shock while she was therevery coldAND THEY DIDN'T CATCH IT so I have no trust in them. Put him on a bland diet and probiotics and he was all better. We are about to have acl knee surgery. They were straight up with how much it would of been. Are you up to the challenge? You will get some people that are personable and helpful, but it seems you get just as many on the other side. No apology or condolences after my cats death. BluePearl Specialty + Emergency Pet Hospital insights Based on 413 survey responses Areas for improvement Sense of belonging Support from manager General feeling of work happiness 5.0 Great place to learn and develop skills, and good benefits Kennel Assistant (Former Employee) - Southfield, MI - October 27, 2020 Overall This is a huge corporate chaingo somewhere else. Was there 2 hrs & CCL diagnosed. It is extremely difficult if not impossible at times when your pet is suffering and then you have to deal with someone that is an idiot but believes they are special. Blue Pearl consulted for my mix-breed after a skin tumor was removed, talked me through treatment options, and accepted my decision. The staff and Dr. Stewart was wonderful. Christine Parizeau- Birmingham, Michigan. The customers hands are tied because there are no other emergency hospitals that are open 24/7 with their resources. I was so nervous. We appreciated all the care and comfort during a troubling time. This place is terrible. When I called back, after watching people leave they said they were still at capacity. I spent just under $2000 for the surgery (not to KEEP YOUR PETS AWAY! Kozicki and she listened as I cried my eyes out and she comforted me and never rushed me to get off the phone. in 5 reviews, Martin Kamen and the rest of the BluePearl team that were incredible and the quality of care was outstanding. in 2 reviews, Barry-Heffernan and all the assistants we worked with were extremely knowledgeable and professional. in 2 reviews. We dont just practice the best quality of veterinary medicine we define it. I called them to report the issue. Unconscionable. Absolutely inexcusable. They were straight up with how much it would of been. The littlest logical disagreement or opposing logical opinion can set them off like I'm there to serve them and take care of them. 2023 BluePearl Holdings LLC. But first the oncologist had an oncologist radiologist read the ex ray my vet sent over and decided not to do the ultrasound and waste my money. They're going in, turning a quick $$ and running away with the money!! MOST HORRIFYING EXPERIENCE!!! Phone: (248) 354-6640. 18# dog in 6/16/18 for pain in left rear leg after chasing squirrel & making sharp turn. At that appointment she said that the extra tissue protruding in his eye is another $1500 to remove, when that was part of his original problem we needed fixed. No answers. Verification can help ensure real people write reviews about real companies. Given an estimate between $3,314 and $4,040. At Veterinarians Of America, we help loving pet owners find the very best vet care from practitioners across the country. They dont have any good equipment and each time, we had to move out pet elsewhere for more money IE Metropolitan in Malvern (sucks and same deal) or University of Penn Ryan hospital in Philly (wonderful but also very expensive). The customers hands are tied because there are no other emergency hospitals that are open 24/7 with their resources. I wish BluePearl had dialysis. I asked why my comments were deleted from their website. I received a call from a admin that said she would have to ask the doctor and she would call me back. and all the assistants we worked with were extremely knowledgeable and professional. I took her to the emergency vet in Plymouth then to BluePearl the next morning. Date of experience: December 29, 2022 Useful Share Deanna Craig 3 reviews US Oct 28, 2022 :). He said he'd look into it. The first time, he was sedated and allowed to fall off of an ultrasound table. I highly recommend them. Information provided by various external sources. This place is not always pet oriented or customer oriented. Home. I luckily had other options out side of Manhattan borough with truly caring DVM's so my dearly loved cat is nicely recovering from an operation which Blue Pearl failed to suggest as the appropriate ways and means of saving my pet. Wow, were they wrong!! Either way we would like to have her stay overnight ($1458) and possible emergency surgery ($4560). They even got a nueve to call me to vindicate that there was no misconduct to defend Dr. De Witte. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Unfortunately my boy was to sick so we had to let him go but Dr. More. The staff here is incredible and I would absolutely recommend it to anyone who has an emergency with a pet. The next day, she got to come home with us. This is an emergency/specialty hospital, you can't expect to get cheap care here. They took my ill dog in immediately. Im honestly surprised theyre even still open- they shouldnt be. You could My cat was hurt multiple times by the staff at Blue Pearl. We dont want anyone else to go through this. No treatment and a life without the misery of Chemo/Radiation and ripping out her rib cage!! BluePearl Pet Hospital in Southfield, MI is a 24 hour emergency vet and specialty animal hospital serving the greater Southfield Allen Park, Berkley, Beverly Hills, Birmingham, Clawson, Commerce Township, Dearborn, Detroit, Ferndale, Franklin, Farmington, Keego Harbor, Livonia, Milford, Nort Read more Ask the Community Ask a question Received 2 prescriptions. Website: Website. I was sent home and waited . There was never a card or an "I'm sorry for your loss" on behalf of that clinic or it's sorry excuse for a clinic manager. I brought my kitty Shadow here after he had severe vomiting and bowel movements. To make a long story short, I was in the room saying goodbye to my completely deaf 16 year old beloved cat that was trying to look at my face. I cant believe she didnt call me back. He is home resting now. He went in emergency surgery for a urethra blockage from stones. and she listened as I cried my eyes out and she comforted me and never rushed me to get off the phone. My son was charged almost $1000 for them to wrap Coban and a plastic piece around his dogs leg that wasnt even properly done didnt keep the dogs knee immobile. He is a fantastic surgeon and cares deeply. 18# dog in 6/16/18 for pain in left rear leg after chasing squirrel & making sharp turn. Has anyone started a class action against this place? I rely on Blue Pearl to give my dogs the best care available, and will continue to do so. More. I asked why my comments were deleted from their website. Tammy the vet tech was the only good thing about this place. Blue Pearl Pet Hospital is amazing. They prey upon the fact that your furbaby is not well for their profit. Compassionate and caring without screwing you financially during this sad time. I will never use this again and wish I had never gone here to begin with. The first time, he was sedated and allowed to fall off of an ultrasound table. We have been a regular client for almost 3 years now as our dog has had 2 successful eye surgeries and is seen regularly by Dr. Aquino & Dr. Romine. 29080 Inkster Road, Southfield, MI 48034 (248) 213-9622 24/7 Emergency Service! Read the reviews on this place and other emergency vet facilities. BluePearl Veterinary Partners-Southfield 29080 Inkster Rd Southfield MI 48034 (248) 354-6640 Claim this business (248) 354-6640 Website More Order Online Directions Advertisement Hours Mon: 12am - 12am Tue: 12am - 12am Wed: 12am - 12am Thu: 12am - 12am Fri: 12am - 12am Sat: 12am - 12am Sun: 12am - 12am Website Take me there Payment American Express They were all compassionate and understanding, doing whatever they could to help us. I will not go there again. There are a lot of Very SAD Situations on this site and More people need to take time to report medical board! I got a call from cardiologist 9 hours later stating there is a blood clot but not caused by heart issues but suspect a tumor. I just dont want anyone else to have to feel like this. He is home resting now. They told me (shamed me actually) into saying that the dog would only live another 3 months without treatment. I highly recommend Blue Pearl! You are here. I've taken 4 different dogs to Blue Pearl over the last 10 years. In an emergency, call ahead to your BluePearl vet and let us know youre coming. To serve as leaders in this industry, we need diverse, skilled and exceptional talent. Lastly I'll state, What a sad excuse for a pet care facility. Immature in a lot of ways, and incapable of being compassionate and understanding of someone's pet that is sick. Mobile Terms & Conditions. Website. That's a classy way to deal with a family that just experienced the loss of their family member. The littlest logical disagreement or opposing logical opinion can set them off like I'm there to serve them and take care of them. Blue Pearl saved my pug, Jack's life!! Save my name, email, and website in this browser for the next time I comment. Dont take your pets to this place. Abby wa breathing fast unresponsive and suffering. The customers hands are tied because there are no other emergency hospitals that are open 24/7 with their resources. Our hospital serves the areas of Southfield, Farmington Hills, West Bloomfield and Detroit. Our dog 'coughing' but they never tested for worms of which on serious level can cause your pet to cough. This place has changed Names/Owners TWICE in the time I have been going there. Both of these vets get us right in and treat him with great care and compassion. Now my last dog "Samson" was on allergy medication. My dog Abby started throwing up blood. They do not offer dialysis which would have probably extended her life. I had the unfortunate experience of having to bring my kitty to emergency at 1 am because she lost ability to use her front right paw and was crying in pain. Took her to my regular vet who did surgery and saved her life; her surgery was $1800. But watch everything your doctor does, and don't let them do tests without consulting with you first. Find articles, interviews, and more in our career blog. Because she is female and so young, they said it was probably a congenital defect and they werent sure what they could do. They left our dig in a room in an emergency situation for an hour and a half with us never coming in to check on him in that time we had to go out several times to come check on him . Unfortunately, I was not able to hospitalize him, as suggested, but Dr Close was so compassionate and empathetic when I broke down emotionally about my fears and sadness at the fact that I may lose my kitty. They have always been our go-to for pet emergencies and we have said goodbye to a few of our fur babies there. Worst Place to bring your pet!! I called back. They told me (shamed me actually) into saying that the dog would only live another 3 months without treatment. They take peoples money and charge people for things that werent done! BluePearl - Southfield 29080 Inkster Road Southfield, MI 48034 0 Reviews Claim this listing Add Photos Write a Review We provide specialty and emergency care for cats and dogs. It is really sad because they are the only game in town that has ultrasound and MRI, and CAT scans in an emergency basis as well as in general. I am so impressed with Blue Pearl's ENTIRE staff, and the facility. The absolute worst vet care! Each time has been an emergency, and stressful for me and the dogs. Wouldn't do it! She said I missed the 4 hr window to reverse the clot and basically there was no hope. Bluepearl Veterinary Partners - Southfield, Worst experience we've ever had at a vet , these people are the most unsympathetic people to the family's of the furry family members , heartless and only worried about payment not the care of the pets you bring in . When my cat finally stopped eating by nauseous, they finally assigned the other doctor for reassessment, then finally came up with a diagnostics when its too late. Located nationwide, BluePearl Veterinary Partners hospitals offer specialty and emergency care for. Easy, done. Blue Pearl in Oak Creek WI charged me three times what my regular vet would have charge me and did the exact same procedures with the exact same treatment. My poor baby was breathing fast st least 50 times a minute wouldnt focus on me and could not respond. Dr. Close came in to tell me about Shadow's condition an what she thought needed to be done. All of this on a standard Tuesday morning schedule. A lot of times for the sake of your animal, it is a good idea to have these tests done for their well being (ultrasound, cat scan, MRI), but it would be nice if Blue Pearl would hire less combative, always in the right, difficult to deal with people, when others that have animals that are sick and suffering, or possibly dying, don't have to deal with their very high maintenance personalities. It is really sad because they are the only game in town that has ultrasound and MRI, and CAT scans in an emergency basis as well as in general. So I got the second opinion I wanted and the cost was zero ! My cat did pass a week after his hospital stay, but the doctor did communicate to me that it could happen soon. There is no communication among doctors, no supervision or management in doctors performance. No desire to reassess for the medication with no improvement of my cats condition. Would also love a location downriver! In addition, fill out the form DPBR 0700 with myfloridalicense.com You may also sue the company for veterinary malpractice. They were not helpful in finding answers but were able to swindle over $1000.00 out of a concerned pet parent. It was a mistake. She made everything a lot easier. Even helped us figure out our best options. I brought my 4 year old dog in on a Sunday Afternoon. I cant imagine any other place that would be such help at 2 in the morning! But again, Please for the sake of your animal, don't exclude your pet from being taken here. If there was a zero star this ER would get it. When I told them no, the vet decided my dog was stable enough to come home. She was amazing! He let me know that the critical care doctor would take over and call me in a few hours. While I was definitely in sticker shock, they gave me a minute to process the cost and review options without pressure More, It seems like Alley G. And I had the same experience. 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Pearl consulted for my mix-breed after a skin tumor was removed, talked me treatment... You may also sue the company for veterinary malpractice of an ultrasound table and! Dpbr 0700 with myfloridalicense.com you may also sue the company for veterinary.. Our fur babies there 2022: ) save my name, email, the. Only live another 3 months without treatment 29080 Inkster Road, Southfield, MI 48034 ( )! Website in this industry, we help loving pet owners find the best... Other emergency hospitals that are open 24/7 with their resources I wanted and the rest of the care and during.
