Random questions, such as asking to "sell" a random product given from a card. Very simple, no pressure. Keep typing - there needs to be at least 4 letters to match jobs. I applied online. And remember, the person who has the most to say isnt necessarily the best leader. Be the first to find this interview helpful, - Dallas-Fort Worth, TX, United States Area. Got a call the following day with an offer and started training a few days later. Would you offer a refund? It varies from shop procedure questions to customer service. I was a little shocked by her attitude towards refunds and the store. The interview was held in the at the time closed cafe due to covid and I felt completely comfortable during my interview. A delivery has arrived as you're leaving work and you see a colleague struggling. I interviewed at Morrisons (Coventry, England) in Oct 2019. Examples of achievements and good teamwork in your life. 3) Give me an example of a time when you succeeded in life? If you pass the online assessment then you should hear from us within a couple of weeks of the closing date to let you know the next steps. It's maybe not the best attitude to have if your a manager. Previous job roles involved taking on admin responsibilities . I interviewed at Morrisons (Glasgow, Scotland) in Jan 2023. Here you will be asked questions akin to the ones you answered in the video interview. 1) A regular customer returns to the store with a receipt however does not have food. Expect to be presented with data about a retail company in the form of data or graphs. Aliginging yourself to these values will contribute a lot to gaining the job. Very simple, no pressure. Are you the perfect fit? Was told the second I sat down that the person didn't know that I was coming in and my CV had been dumped on her desk so she had to be quick. Submitted my CV and was invited for an interview pretty quickly where I was told about the range of roles available and a portion of the interview was trying to determine where I'd fit best. Then mostly explaining the role/ asking min and max hours/ clothes size. Take a deep breath and keep calm - nobody knows you better than you. If a customer comes in and asked for a refund, she had the receipt but not the product what do you do? A week later, I emailed as I still hadnt heard anything back but still had no response. Are you customer focused and anxious to make a customers experience of shopping in Morrisons stores a good one? Make sure you have read the advert for the vacancy so that you know what skills, experience and personal qualities we are looking for. Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. What would you do? Previous customer service experience and the type of responsibilities i had in previous roles, also asked about availability (have to be able to work weekends, How would you deal with a difficult customer. Interview was fine, took a few days to hear back from them. As one of our customer assistants, you could work on our checkouts, replenish our shelves or make good things happen as you bring our customers what they want on Market Street and across your store. We're Hiring! Went into a meeting room with the hiring manager and had a relaxed chat. February 7, 2022 Morrisons Customer Assistant Job Description About The Role Our store teams are at the heart of the local community and our Customer Assistants provide a great service and a buzz people enjoy. Really poor for an employer to be ghosting candidates when they told them they would be contacted regardless of the outcome. Fairly straight forwards, application questions online then one in-person interview which was no longer than 20-30 mins, very relaxed and informal. You will need to have an Accredited Dispensing Assistant qualification equivalent to NVQ level 2 Excellent customer service. Fairly straight forwards, application questions online then one in-person interview which was no longer than 20-30 mins, very relaxed and informal. Prepare some questions to have at the end for the interviewer. I am a PhD student researcher at the University of Reading, with a focus on improving nutrition of older adults through technology design and personalised advice. I applied online. It varies from shop procedure questions to customer service. Expect to be presented with information that has to be sorted and tasks that have to be prioritised. I interviewed at Morrisons (Glasgow, Scotland) in Jan 2023. Department: Retail (Stores) Hourly Paid. You may find it helpful to do a quick overview of the schemes prior to the assessment day. Dont forget to think about some questions you want to ask us too! Let JobTestPrep help you prepare for the assessment centre part of the Morrisons recruitment process. Very simple straight forward. Again, expect to be working under time pressure. Around 12 questions over 30 mins. I applied online. Tell me about A time here something hasn't gone to plan. Anonymous Interview Candidate in Milton Keynes, England, I applied online. Would you offer a refund? You are almost there! Be the first to find this interview helpful, - Dallas-Fort Worth, TX, United States Area. Be guaranteed your preparation is accurate and focused on the real assessments. It was a calm environment and easy going. I was a little shocked by her attitude towards refunds and the store. The question section of the interview was fine if not a little unprofessional, I remember at one point the women interviewing me turned around and said "oh it doesn't matter if they lose a couple of quid, they can afford it". Make sure you ask us any questions you may have. Job. 3) Give me an example of a time when you succeeded in life? Asked to fill questionnaire then in the interview asked questions on the answers that I gave on it. What do you think makes our stores stand out from other supermarkets. It looks at how you would deal with each one. Following questions are for the roles of cashier, checkout assistant, sale assistant, customer service assistant. Previous customer service experience and the type of responsibilities i had in previous roles, also asked about availability (have to be able to work weekends, How would you deal with a difficult customer. Asked a couple of what would you do? questions, such as if someone came into the shop and needed help finding products. Tell me about yourself. The interview was held in the at the time closed cafe due to covid and I felt completely comfortable during my interview. In this video I will teach you how to ace the most common questions that Morrisons asks in their job interviews. There are places on teams for people to play a number of different roles. Originally they phone to discuss interview details and then it is straightforward after this, The process took 5 days. We will need to carry out some pre-employment checks before we can agree a start date and send you your contract. On arrival I realized that I had no idea where to go as they haven't told me so I had to ask a random sales assistant which felt awkward. Just be yourself, talk positively about how your skills and experience match the role. Give me an example of when you have had to deal with a difficult customer. Do you help them? All in all it was a very unprofessional interview, I felt really uncomfortable and I definitely won't be applying for a role here again. Happened over the phone. It is based on a set of scenario questions. Sorry - No jobs match your search term - try a different keyword? As with the other personality-focused exercises you have done for the assessments, ensure you remember the companys values while you are doing your role play. Anonymous Employee in Chelmsford, England, I applied online. Some questions about previous experience and biggest achievements and things. Take a deep breath and keep calm nobody knows you better than you. What do you think makes our stores stand out from other supermarkets. It's maybe not the best attitude to have if your a manager. You have to imagine yourself in a scenario that might arise at your chosen workplace and play the role of one of the characters in the scenario. Also asked what is your biggest achievement to date. Pretty standard questions, and overall not too difficult to answer. The group has a series of tasks to perform and have to reach decisions on how they will approach doing the tasks. Go to the customer service desk at the store and let them know youre there for an interview. Customer assistant questions on the job type style, self introduction and my working history and role play at the end. I was also told that once they had finished I could just leave. I applied online. I interviewed at Morrisons in Sept 2022, easy and friendly interview, did not receive an offer as morrisons were experiencing some issues at the time of interview so did not get back to me with an offer, I applied online. Ensure you let them see you have studied up on the company. Morrisons Job Application Process - Interview Questions 2022 - YouTube 0:00 / 5:13 Morrisons Job Application Process - Interview Questions 2022 7,492 views May 23, 2018 27 Dislike Share Save. There is a very short application which asks questions around your availability and any specific experience you need for the role, there will also be a question about why you want to work with us. If you are a graduate, you will be asked to do the following online tests: In the SJT, you are presented with workplace scenarios and asked how you would respond in certain situations. However, verbal reasoning is looking at your deductive skills and ability to select relevant information from a text and with limited time at your disposal. I interviewed at Morrisons. 4) You just finished your shift and while leaving you see a colleague struggling to unload a new order that arrived. The process took 1 week. Asked a couple of what would you do? questions, such as if someone came into the shop and needed help finding products. I interviewed at Morrisons (Chelmsford, England) in Nov 2022. Fairly straight forwards, application questions online then one in-person interview which was no longer than 20-30 mins, very relaxed and informal. Start typing a job title, location, or team name to see matching results here. Describe a time you had to work as part of a team, Get started with your Free Employer Profile, The Ultimate Job Interview Preparation Guide. Tell me about yourself. Submitted my CV and was invited for an interview pretty quickly where I was told about the range of roles available and a portion of the interview was trying to determine where I'd fit best. , such as if someone came into the shop and needed help finding products is straightforward after,. Data or graphs hear back from them time here something has n't gone to plan first find. Questions online then one in-person interview which was no longer than 20-30 mins, very relaxed and informal and play... This interview helpful, - Dallas-Fort Worth, TX, United States.. 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